FAQs

Answers to Your Questions

Growtanical deliver all items listed on our website throughout the UK mainland & British Isles. We charge a flat fee of £4.99 for delivery.

Growtanical accept payment via the following secure methods – Visa, MasterCard, PayPal and Skrill.

No. Simply select the plants you require on each visit to the Growtanical website.

Creating an account makes your next visit to the website easier.

Growtanical aim to ship all orders placed before 3:00 pm the same day Monday to Friday. We offer a fully tracked service for just £4.99 for all orders.

Ordinarily, orders placed after 3:00pm will be despatched the following business day.

Please refer to our returns policy.

You can keep plugs for up to two weeks as long as they are kept upright, lightly watered and kept in sunlight.

For optimum results, follow the instructions provided with the plants.

When you open your plants, some discolouration of foliage may have occurred during transit. This is perfectly normal and is easily rectified with sunlight exposure.

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